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What do our physios do?

Physiotherapy works by integrating evidence-based research with clinical experience. Jason, Andrew, Kathryn, Cameron and Martha are the Mead Physio Group's current physios and all are registered with the Australian Physiotherapy Registration Board.  They have specialised training in Sports Physiotherapy, Musculoskeletal Physiotherapy, Exercise Physiology, Psychology, Clinical Pilates, and Acupuncture.  

Collectively, our physio team has over 50 years of clinical experience both in the private and public systems, throughout Australia as well as overseas. All our physios have either completed or due to complete advanced Masters training. This aspect of our business is strongly aligned with a key MPG directive of life-long learning and the delivery of excellence in physio care. In addition, our MPG physios are active in the local community where we sponsor and support a number of community groups. This third arm of the company's position statement reflects our commitment to the community in which we serve.

At MPG, we are constantly striving to deliver excellent, patient-centred and evidence-based therapy with world-class standards and practices within our local community. Consequently, when you visit us at one of our clinics, we will provide you with an advanced assessment, diagnosis and treatment of your condition. Our MPG physios employ only the most efficacious techniques and therapies which have proven scientific benefit.  In addition, they will consult closely with your doctor and/or specialist when required to ensure that you receive the best possible treatment and care.


Each physio appointment lasts at least half an hour to allow thorough assessment and treatment. You can expect that your MPG physio will ask you questions related to your condition to gain an understanding of your discomfort and restrictions. Then your physio will perform a thorough physical examination appropriate to your condition.  Consequently, please consider wearing appropriate clothing to facilitate this process.  Gowns are available at our clinics to use. Our MPG patient charter ensures that at all times we will respect your rights. Your comfort and confidentiality will at all times be ensured. Following this, you can expect to receive a provisional diagnosis and a proposed management plan including the likely number of visits required to achieve this.

If your injury is recent, your MPG physio will act promptly to minimise the severity of your pain and disability by protecting the injury and reducing inflammation in the area.  Once inflammation and pain have subsided your physio will introduce gentle movement-based strategies including stretching and strengthening aimed at rehabilitating your injury and increasing your movement. This may include gentle, safe and targeted exercises, or habit-forming position and movement strategies that can be done at home or work.

As your pain eases and your movement returns, the focus of your treatment may shift to address the restoration of your strength and agility. Your MPG physio will collaborate with you to understand your daily, sporting, or work needs and help you to establish self-help restorative and preventative strategies.


You can help yourself by acting promptly at the time of the injury to limit the extent and severity of the damage and facilitate the chance of a speedier recovery. Some tips to improving recovery times for injuries include: immobilising the affected area by applying a support or splint, applying ice to the affected area to reduce inflammation, firmly compressing the site of injury and see your physio or doctor as soon as possible.


This depends on your level of cover. We can give you the treatment item numbers and then you will need to phone your insurer to obtain details. Although we have been careful to keep our fees as low as possible, we do appreciate that the cost for some patients is quite significant. Consequently, we do give special consideration to such cases on a "patient-by-patient" basis.

One way for patients with chronic conditions to access our services is via Medicare's Chronic Disease Management (CDM) program. To qualify, you need to have a long standing condition that is assessed by your GP as requiring physiotherapy. In this case, you will be permitted to have up to five (5) physiotherapy visits in a 12 month period.

We have deliberately left our fees low for those participating in our exercise classes. This is to encourage patients to take an active role in their own health and injury prevention by attending one of our classes. The fees for our classes can attract a health rebate if you are privately insured.

Mead Physio Group utilises the HICAPS electronic system allowing us to process claims instantly through your health insurance provider. Consequently, you will only be liable for any gap. We also accept Visa, EFTPOS, cheque or cash.


With a few exceptions, you do not need a doctor's referral to attend physio. The exceptions for which a referral is required are claims involving Workers Compensation, Motor Vehicle Accidents and Medicare.


The number of sessions you require will vary according to the nature of your injury, your age and lifestyle. An average of 5 sessions treats most injuries.


Initially you will need to see your doctor before coming to see us. The doctor will provide you with a medical certificate. If physio is required, it will be listed on this certificate. As soon as possible, you will need to provide us with a claim number along with a number of other details related to your claim. This will allow the timely processing of your claim. Until your claim is accepted you must accept the responsibility for your physio bill, so it is particularly important that you actively participate in the early stages of your claim. We encourage all patients with a WorkCover ( or motor vehicle accident  claim ( attending our clinic to familiarise themselves with this process.

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